FinancePro course

Banking & Finance Interview English

Professional interview English for bank tellers, finance clerks, account support, cash handling, accuracy, privacy, and policy-based customer service.

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Lesson 6: Helping a confused or upset customer

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Pace: 10 lessonsPractice button includedReady checks includedWeekly report included

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Previous lessonLesson 5: Dealing with a transaction mistakeUse this when you are ready to move.Current lessonLesson 6: Helping a confused or upset customerFinish this lesson before moving.Next lessonLesson 7: Working with targets and complianceUse this when you are ready to move.

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Lesson 1: Introducing your finance or cash-handling background

Understand introducing your finance or cash-handling background in simple English and use it in a real spoken answer.

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Lesson 2: Explaining accuracy and attention to detail

Understand explaining accuracy and attention to detail in simple English and use it in a real spoken answer.

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Lesson 3: Bank customer confidentiality and trust

Understand bank customer confidentiality and trust in simple English and use it in a real spoken answer.

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