Clerk
Purpose: Authentication, sessions, account security, and sign-in flows.
Data involved: Email address, account identifiers, login events, session and device signals.
Privacy
Privacy Policy
How Interview English AI handles account, practice, payment, and usage data. Last updated June 2, 2026.
Operator and privacy contact
Interview English AI is currently operated by the owner of the Interview English AI service from British Columbia, Canada. We will update this page when a formal business entity, registered business name, or mailing address is added. For privacy, billing, support, or legal questions, contact interviewenglishai@gmail.com.
Information collected
We may collect account details, email address, sign-in information, selected practice type, questions, typed answers, transcripts, AI feedback, scores, saved answers, course progress, payment status, support or feedback messages, page URL, device/browser information, IP-derived security signals, and basic usage events.
How information is used
We use information to provide login, practice feedback, saved reports, course access, subscription access, support, fraud prevention, security monitoring, product improvement, and legal or payment compliance.
AI processing
We use third-party AI and speech-processing providers to transcribe answers, generate feedback, and estimate pronunciation or speech clarity. Practice content is sent only as needed to provide these features. We do not intend for user practice content to be used for public model training, but each provider processes data under its own terms, privacy policy, security controls, and retention rules. Users should avoid submitting sensitive personal, financial, legal, medical, immigration, or confidential employer information into practice answers.
Audio handling
Voice recordings are sent for transcription and, when pronunciation scoring is used, may be sent to a specialist speech-scoring provider. Interview English AI is designed not to permanently store raw audio after processing, but third-party processors may handle audio under their own retention rules. We may store the transcript, feedback, scores, selected question, selected role, and created date so users can review practice history.
Payment data
Checkout and payment processing are handled by Lemon Squeezy. We do not store full card numbers. We may store payment status, plan, checkout email, order or subscription identifiers, renewal status, refund status, and webhook events needed to manage access, support, cancellation, taxes, fraud review, chargebacks, and refunds.
Third-party processors
The service uses Clerk for authentication, Supabase for database storage, AI processing providers for feedback, speech-scoring providers for optional specialist pronunciation scoring, Lemon Squeezy for payments, Vercel for hosting, Google Analytics for basic website analytics, and Cloudflare Turnstile for optional contact-form abuse prevention. These providers may process data in countries outside your location.
Cookies and analytics
We may use cookies or similar technologies for authentication, session security, checkout, Google Analytics, and product diagnostics. You can control some cookies through your browser, but blocking essential cookies may break login or checkout.
Data retention
Raw audio is processed temporarily for transcription or scoring and is not intentionally stored by Interview English AI after processing. Transcripts, feedback, scores, saved answers, and course progress are kept while your account is active unless you request deletion where legally available. Payment records may be kept as needed for tax, fraud, refund, chargeback, and legal compliance. Security and abuse logs may be kept as needed to protect the service and investigate misuse.
User rights
You may contact us to request access, correction, deletion, or export of personal information. We may need to verify your identity and may retain limited records when required for security, tax, payment, dispute, chargeback, fraud-prevention, or legal reasons.
Security safeguards
We use account authentication, environment variables for secrets, HTTPS hosting, security headers, access controls, webhook verification, and usage monitoring. No internet service can be guaranteed 100% secure.
International processing
Because our providers may operate globally, your information may be processed or stored in Canada, the United States, or other locations where service providers operate.
Children and minors
Interview English AI is intended for learners preparing for interviews, school, work, or professional communication. The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Minors may use the service only with parent or guardian permission where required.
Contact
Interview English AI's privacy contact is interviewenglishai@gmail.com. You may contact us to ask questions, make an access, correction, deletion, or export request, or submit a privacy complaint. We may verify your identity before acting on a request.
Current service providers and subprocessors
The providers below may change as the product improves. We use them only for service delivery, security, payment, support, and product operation.
Supabase
Purpose: Database storage for product records and learner progress.
Data involved: Profiles, practice attempts, transcripts, scores, course progress, support and refund request metadata.
AI processing providers
Purpose: Transcription, grammar feedback, answer improvement, and coaching reports.
Data involved: Practice text, transcripts, selected role/question, prompts, score outputs, and feedback results.
Specialist speech-scoring providers
Purpose: Optional pronunciation, fluency, and speech-clarity scoring.
Data involved: Voice sample, transcript, target words, speech timing, and scoring response when voice scoring is requested.
Lemon Squeezy
Purpose: Checkout, subscriptions, invoices, taxes, billing portal, and refunds.
Data involved: Checkout email, order and subscription identifiers, payment status, refund status, customer portal records, and webhook events.
Vercel
Purpose: Website hosting, serverless functions, deployment logs, and platform security.
Data involved: Request metadata, IP-derived signals, device/browser information, route access, and operational logs.
Google Analytics
Purpose: Basic website analytics and conversion measurement.
Data involved: Page paths, traffic source, browser/device information, and aggregated website usage events. Sensitive practice answers are not intentionally sent.
Cloudflare Turnstile
Purpose: Contact-form spam and abuse prevention.
Data involved: Browser challenge result and security signals needed to verify a human request.