Terms
Terms of Service
Rules for using Interview English AI. Last updated June 2, 2026.
Acceptance of terms
By accessing or using Interview English AI, you agree to these Terms. If you do not agree, do not use the service.
Operator and legal contact
Interview English AI is operated under the Interview English AI brand from British Columbia, Canada. For legal notices, privacy requests, billing questions, support, or refund review requests, contact interviewenglishai@gmail.com. If a formal company name or mailing address is added later, this page will be updated.
Eligibility and minimum age
You must be able to form a binding agreement in your location. If you are under the age of majority, you may use the service only with permission and supervision from a parent or legal guardian.
Account responsibility
You are responsible for keeping your login secure and for activity under your account. Each account is for one learner only. You may not share, sell, rent, transfer, or publish account access.
User content and permission to process content
You keep ownership of answers, transcripts, resume text, job descriptions, and other content you submit. You give Interview English AI permission to process that content to provide transcription, feedback, scoring, saved history, support, security, and abuse-prevention features.
AI limitations and no guarantees
AI feedback may be incomplete, inaccurate, or unsuitable for your situation. Interview English AI does not guarantee employment, interview success, visa or immigration outcomes, official language-test scores, perfect grammar, or professional certification.
Not professional advice
The service provides English practice and educational feedback only. It is not legal, immigration, career, financial, medical, or professional advice. Immigration-style lessons are English speaking practice only.
Payments, subscriptions, taxes, and cancellation
Paid plans are processed through Lemon Squeezy checkout. Prices, currencies, taxes, discounts, and payment methods may vary by location and payment provider. Monthly and yearly subscriptions renew automatically until cancelled. You can cancel future renewals from the Billing page or Lemon Squeezy customer portal. If you cancel without a refund, you normally keep paid access until the end of the current billing period unless access is suspended for abuse, fraud, chargeback, or Terms violations. Cancellation does not automatically refund past charges. Mandatory consumer rights in your location may still apply.
Refund reference
Refund requests are handled under the Refund Policy. The 7-day refund window is a review window, not automatic approval. We may consider purchase date, account usage, AI processing costs, abuse, account sharing, fraud, chargebacks, payment history, and mandatory consumer rights that apply in your location.
Prohibited use
You may not use the service for unlawful activity, harassment, impersonation, credential sharing, scraping, reverse engineering, bypassing plan limits, automated abuse, payment fraud, or live interview cheating that violates an employer, school, or testing rule.
Fair usage and abuse prevention
Pro AI feedback plans are intended for normal individual learning and include published fair-use limits. Specialist speech and pronunciation scoring may include daily fair-use limits because speech APIs create direct processing costs. We may limit, review, or suspend access for excessive automated usage, account sharing, unusual access patterns, security risk, or attempts to exploit AI or payment systems.
Service availability
We work to keep the service available, but outages, maintenance, third-party failures, API limits, payment-provider issues, or internet problems may interrupt access.
Third-party services
The service may rely on providers such as Clerk, Supabase, AI processing providers, speech-scoring providers, Lemon Squeezy, Vercel, Google Analytics, Cloudflare Turnstile, and email or notification providers. Their terms, privacy policies, retention rules, and regional processing locations may also apply to relevant parts of the service.
Intellectual property
Interview English AI, its design, software, curriculum structure, prompts, branding, and site content are owned by us or our licensors. You may use generated feedback for your personal learning, but you may not copy or resell the service.
Termination
We may suspend or terminate access if an account violates these Terms, creates security risk, abuses the service, shares paid access, or misuses payment systems.
Limitation of liability
To the maximum extent allowed by law, Interview English AI is not liable for indirect, incidental, special, consequential, or lost-opportunity damages from use of the service.
Changes to terms
We may update these Terms as the product changes. The updated version will show the latest effective date.
Governing law
These Terms are intended to be governed by the laws applicable in British Columbia, Canada, unless a mandatory consumer protection law in your location requires otherwise.
Contact
For support, billing, privacy, or legal questions, contact interviewenglishai@gmail.com. We usually respond within 1 to 2 business days.